Woodard Customer Service | The Truth is in the Testimonials

If you talk to any business around, they will tell you how important it is to provide excellent customer service. While one customer may not necessarily make your business, one negative review can definitely break your business. In today’s digital world, one’s reputation is available for all to see. It is especially easy for customers to communicate to the public about how they feel about a company – good or bad! Here at Woodard, we pride ourselves in providing Legendary Service to our community with a 100% customer satisfaction guarantee. And – we encourage our customers to share their experiences with us or speak to their cleaning technician or Project Manager if there is an opportunity for improvement.

We’d like to share with you a few reviews that we have received this past month:

Have used Woodard many times in my home and have always been very satisfied with results! –February 2, 2017 | St. Louis, MO

 First time I'd used Woodard, but I will use them again and recommend them to others. – February 4, 2017 | St. Louis, MO

 I have used your services for many years and I have always been pleased with the cleaning and repair work you have done for me. Thank you! – February 6, 2017 | Wildwood, MO

 The serviceman was kind, helpful and willing to please. He did a great job! I am very pleased. – February 11, 2017 | University City, MO

 Responded quickly and got the problem taken care of. – February 12, 2017 | Chesterfield, MO

 Not only does Woodard clean our area rugs, they have bound several rugs that I wanted to create from other rugs. They do quality work, quickly. – February 14, 2017 | St. Louis, MO

 You guys always do such an amazing job and have such an amazing team to work with! – February 22, 2017 | St. Louis, MO

 I have been using Woodard for both my fine and casual rugs and have always been impressed with their work and the friendliness of the staff. Even though it may be a year between visits, I am treated like an old friend whenever I come in. Couldn't be more pleased with the service. – February 28, 2017 | Fenton, MO


Please let us know how we’re doing, or if there are areas that we can continue to improve and serve you better. To speak with a Customer Service Representative, please call us at 314-961-9102.

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Kim H wrote on April 18th, 2017 06:04:13am
Very customer service oriented; received a call early in the morning to say the technician would arrive between noon and 2pm. I received a call from the technician, Joe, at 12:10, saying he would arrive within 25 minutes. Joe was very professional and took precautions with the furniture and hardwood floor so as not to scratch anything with the cleaning equipment. The carpet looks great! I will definitely use your company again and refer any friends who may be in need of carpet cleaning. April 17, 2017. Fenton