Woodard’s quick response and 24/7 full service large loss efforts enabled a St. Louis family to move back into their home.
St. Louis, Mo. (Jan., 2015) — When a garage fire quickly caused massive fire damage to a St. Louis home, Woodard quickly sprang to action.
OUR QUICK RESPONSE
After receiving a call from the fire department in April 2014, Woodard was on site within 20 minutes!
Because the house was deemed unsafe, Woodard had crews on scene that night to provide board-up and to shore up the property.
The fire started again in the middle of the night and the garage began to fall apart. Most of the homeowner’s contents were lost, with the exception of a few items that Woodard was able to salvage for the homeowners. A representative from Woodard’s Community Service Department remained onsite for nearly 6 hours talking with the homeowners in an attempt to keep them calm.
By utilizing our experience, full-service restoration capacity, and our proprietary job management system FASTRAX, We were able to get this family to move back into their home in 7 months!
On the morning of the move-back, Woodard along with the fire department inspector welcomed the homeowners home together. We even gifted the inspector with a “Welcome Home” plant to give to the homeowners in an attempt to help the inspector foster a great community relationship. The inspector made a point to congratulate Woodard on a great job and made sure to mention in front of the homeowners how pleased he was with the work that Woodard had done.
Woodard Cleaning & Restoration Services was founded in 1946 as St. Louis’ first in-home rug and carpet cleaning company, and is now the area’s largest commercial and residential cleaning company for carpet, rugs, furniture, and hard surfaces. With more than 68 years of experience, Woodard is proud to serve as a preferred provider of water, fire, and smoke restoration; and construction services for residential, commercial, and institutional facilities. For more information, visit our website, or call 800.466.9308.