I sat down with our location operations manager Tom Blandford this week to talk about some of the exciting things happening in his department lately. His department includes commercial and residential carpet and upholstery cleaning. We are currently looking into expanding our commercial service offerings to include vinyl tile and ceramic tile, and grout cleaning. Some of our customers have been asking for these services and we are fine tuning our processes for both the stripping and refinishing of Vinyl Composite Tile (VCT) and also ceramic tile and grout cleaning. These are both services that we will be happy to offer our customers once we perfect our processes.

Another helpful service we are planning on offering shortly is a better solution for animal urine removal. The scent and staining caused by some animal urine can be very challenging to remove. While we have had success in many cases, the industry as a whole has trouble with the more extreme cases. We are currently testing new cleaning solutions and techniques that have shown remarkable success with even high levels of cat or other animal urine (it’s interesting to note that we’re conducting our tests on cat and dog urine, along with some of the strong urine products that hunters use to mask scents).

We have also upgrading many of our trucks and vans that were using slightly older equipment, and we’ve begun using a new tool designed for delicate fabrics on furniture. This tool is gentler and uses less water allowing us to clean delicate fabrics and upholstery safely.   Tom is very excited to be expanding our offerings to better serve our customers both residential and commercial, and we should see these services offered to all very soon.